The Wales Co-operative Centre offers a range of learning opportunities aimed at credit unions, co-operatives, social enterprises and other groups in the not-for-profit sector. Progressing your people and your organisation has never been more straightforward.
Introduction to HR Management(2 days)
Recommended for board members, managers and staff who are new to the HR role, the course outlines HR planning and considers key HR tools for staffing, development, retention and separation.
Wed 10 & 17 September 2008: Cardiff
Tues 23 & 30 September 2008: Colwyn Bay
Monday 2 & 9 February 2009: Carmarthen
Prices: A - £130; B - £190; C - Free
Marketing (1 day)
Marketing plays a vital role in successful businesses. How well you market your business can ultimately determine your degree of success or failure. This workshop will help you understand the tools and techniques of marketing. It will guide you through the steps involved in setting marketing objectives and help you make decisions about who to target, branding, and how to communicate.
Thursday 25 September 2008: Bridgend
Thursday 9 October 2008: Colwyn Bay
Monday 13 October 2008: Llandarcy
Prices: A - £65; B - £95; C - Free
Credit Control (1 day)
For credit union staff and volunteers responsible for credit control policy and delivery. This workshop will identify effective credit control processes, and explore collection methods, with the aim of minimising loan arrears and bad debt.
Wednesday 1 October 2008: Cardiff
Tuesday 21 October 2008: Llanelli
Tuesday 4 November 2008: Bridgend
Tuesday 4 November 2008: Colwyn Bay
This workshop is only applicable to credit unions and is delivered free of charge.
Recruitment, Management and Retention of Volunteers(2 days)
For board members and staff responsible for recruiting and managing volunteers, the course outline key elements in the volunteering programme and its legal considerations and highlights good practice in the recruitment and management of volunteers.
Wednesday 8 & 15 October 2008: Cardiff
Monday 10 & 17 November 2008: Llandarcy
Tuesday 24 February & 3 March 2009: Colwyn Bay
Prices: A - £130; B - £190; C - Free
Foundation in Management Skills (2 days)
For those new to their role or for those who have had no formal management training. This will provide an opportunity to discuss, understand and practise some essential management skills needed to operate in today’s working environment, such as effective communication, decision making, and developing your team.
Wednesday 5 & 12 November 2008: Bridgend
Wednesday 19 November & 3 December 2008: Bangor
Prices: A - £130; B - £190; C - Free
Loan Granting (3 days)
For credit union staff and volunteers with responsibility for loan granting. This workshop will identify best practice in the loan granting process. Issues arising will be addressed and ways forward discussed.
Friday 12, 19 & 26 September 2008: Bridgend
Friday 14, 21 & 28 November 2008: Carmarthen
Wednesday 7, 14 & 21 January 2009: Mold
This workshop is only applicable to credit unions and is delivered free of charge.
Understanding Financial Accounts (1 day)
Many organisations are responsible for looking after their members’ money and to plan properly for the future. This workshop will include: improving key individuals’ understanding and interpreting of financial accounts; identifying what information and issues should be reported to the board, and outlining certain regulatory requirements
Friday 7 November 2008: Cardiff
Thursday 27 November 2008: Caernarfon
This workshop is only applicable to credit unions and is delivered free of charge.
Management Information – Interactive Workshop (½ day)
This is specific to credit unions. It will provide delegates with the opportunity to become familiar with the new credit union management information ‘tool’ (CUMIT), and to operate it themselves. The workshop will also explain the importance of management information, including Key Performance Indicators, to the effective running of credit unions.
Monday 29 September 2008: Bridgend
Thursday 16 October 2008: Colwyn Bay
Thursday 15 January 2009: Carmarthen
This workshop is only applicable to credit unions and is delivered free of charge.
Managing Performance (2 days)
For those who have responsibility for managing the performance and or appraisals of individuals. This will provide an opportunity to discuss, understand and practise some of the essential skills, including monitoring and assessing performance and, giving and receiving feedback
Tuesday 13 & 20 January 2009: Cardiff
Wednesday 4 & 11 February 2009: Llandarcy
Wednesday 11 & 18 March 2009: Colwyn Bay
Prices: A - £130; B - £190; C - Free
Knowing Your Customers and Competitors (1 Day)
Marketing plays a vital role in successful business ventures. However, before any marketing can take place it is important to do your research so that you understand the market and can make informed decisions. This workshop will describe what market research is and why you need to do it; help you identify what you need to research; examine the benefits of market research, including primary and secondary research; and demonstrate how to analyse data and use it.
Thursday 4 December 2008: Abercynon
Thursday 5 March 2008: Bangor
Prices: A - £65; B - £95; C - £65
Financial Planning for Social Enterprises (1 Day)
Financial planning is one of the most important elements of preparing to start a social enterprise. To survive, your social enterprise must cover all the costs involved in setting up and running the business. This workshop will provide you with the basics for financial planning.
Monday 26 January 2009: Abercynon
Tuesday 3 February 2009: Llandudno
Prices: A - £65; B - £95; C - £65
Business Planning for Social Enterprises (1 Day)
Some people get very scared about the thought of developing a business plan, but it is only a document that tells the reader how you are going to set up and run your social enterprise. The aims of the workshop are to broadly introduce the role of a business plan and provide an overview of the structure of a Business Plan.
Tuesday 2 December 2008: Carmarthen
Tuesday 9 December 2008: Mold
Prices: A - £65; B - £95; C - £65
All prices are inclusive of VAT. Price includes refreshments, lunch and all course materials.
A: Organisations with 20 employees or less
B: Organisations with 21 employees or more
C: Credit Unions
To find out more about any of these opportunities, contact our Training Administrator, Sarah Broughton.
Co-operative College: www.co-op.ac.uk
Welsh Institute for Research into Co-operatives: www.uwic.ac.uk/ubs/research/wirc
UWIC MBA in Social Entrepreneurship: www.uwic.ac.uk/courses/business/MBASocialE.asp